We are not responsible for the return shipping costs unless we are at fault. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we will supply you with instructions on how and where to send your package. To be eligible for a return, your item must be in the same condition as it was when we shipped it, unopen or unused, with tags (if applicable), and in the original packaging. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. While we strive to deliver the best condition, we cannot accept returns due to minor flaws or minor package damage. If Pre-Order dates are delayed by the manufacturer two times, you will receive an email to confirm if you would like to wait for the item(s) or if you would like to cancel all or portions of your Pre-Ordered items.įunko Pops can show minor paint or packaging imperfections. Since Pre-Order estimated dates are provided to us by the manufacturers, we are unable to guarantee a definitive delivery date. Cancellation on Pre-Order items are subject to a fee of up to 25% if the manufacturer estimated date has not been changed. We are not responsible for items damaged during transit. All items returned must be in the same condition as when it was shipped to receive a refund. Wanted Pops offers a mint guarantee for all items, unless otherwise advertised. Please note that all returns are subject to a restocking fee of up to 50% of order total and 100% shipping fee. If your order has shipped, you must wait until you receive your order and follow the instructions for returns for a refund. Any cancellations made after your order has shipped will not be processed. You may cancel your order anytime prior to your order being shipped. If you have any questions or concerns we are here to help! Email us at Returns Policy Orders are fulfilled and shipped out of the state of Tennessee. International customers and customers outside of the U.S.48 contiguous states are responsible for shipping costs. ![]() Orders that are $35 or more ship free within in the U.S. We primarily ship via USPS and UPS, but some times we may use FedEx or DHL depending on a number of factors. You will be notified once your order has shipped. During periods of high volume, that can stretch to 3 days. Most of the time, we'll get your order processed and shipped out in 1-2 business days for in stock items. These dates are an estimation and things change from time to time.We know when you place an order you would like to receive your items as soon as possible. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. The dates supplied are estimates given by the manufacturer and our distributors. Pre-orders dates are subject to date change without notice. If ordered on the same order, all items will be shipped when the last item becomes available. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. ![]() ![]() All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. Pre-Order items are charged at the time of purchase, not when we ship them out. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items. ![]() After 48 hours pre-orders sales are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.Īll in stock sales orders are final and non-refundable for any reason. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will only accept returns on items where the product itself is damaged or defected (not the box it is inside).
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